A Fibre Onboarding Agent is a specialized Digital Infrastructure Facilitator. You aren't just selling a cable; you are managing the technical journey of a home moving from limited mobile data to unlimited high speed Fibre.
Perform on site speed tests to ensure the customer is getting the "Best in Class" experience they paid for.
Help families download and configure the VodaPay app to manage their prepaid fibre vouchers.
Assess homes for fibre readiness and optimal router placement.
Show users how to connect multiple devices safely and manage their data usage.